Privacy Notice

Privacy Notice

Pastdue Credit Solutions Ltd. values your privacy and will not sell, loan or otherwise exchange your details with third party companies for marketing purposes

Pastdue Credit Solutions (PDCS) are a Debt Recovery Agency who work on behalf of a number of different clients. This Privacy Notice explains how we use the Personal Data which is held on our system.

Pastdue Credit Solutions (PDCS) are a Data Processor with regard to the Personal Data that we hold on our customers. This is due to the fact that we hold Personal Customer information and process it in line with our contractual requirements. The Data Controller in this instance would be our clients, on whose behalf we work. Should our customers require the contact information of the particular Data Controller who holds their data, please do not hesitate to contact us to obtain this. We would require full Data Protection to be confirmed prior to being able to disclose this information to our customer. This would mean asking our customers some questions, in order to confirm who our customers are such as; their name, address, date of birth etc. This is to ensure that we are speaking with the correct individual and to ensure that personal data is kept safe and secure.

Pastdue Credit Solutions also act as a data controller when referring customers to the Money Adviser Network for free money advice and any associated help, and when inviting customers to participate in customer satisfaction surveys or leave reviews of the firm on a public platform. Please refer to the appropriate sections of this Privacy Notice for further information.

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