At Pastdue Credit Solutions we consider all complaints in their entirety and we aim to rectify the issue promptly, professionally and effectively. We adhere to the Financial Conduct Authority (FCA) Dispute Handling Rules which can be found here:

If you have a complaint, please let us know about it so we can take the necessary measures to put things right for you.

Pastdue Credit Solutions Complaint Handling Procedures can be found below.

HMRC Customers

Download Here

United Utilities Customers

Download Here

All Other Customers

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Complaint Options

You Can Call Us

If you would like to speak to a customer service consultant about your complaint please call us on the number we have provided in any communication to you or you can call us on 0141 447 0554.

You Can Write To Us

Pastdue Credit Solutions Limited
FAO Complaints Handler
1 Blair Court
North Avenue
Clydebank Business Park
G81 2LA

You Can Email Us

(Excludes HMRC Customers)

You can email your concerns to [email protected]

Make a Complaint

Let us know how to put things right for you

Authorised and Regulated by the Financial Conduct Authority. Pastdue Credit Solutions Limited is a Private Limited Company Registered in Scotland: 287794 | Registered Office: 1 Blair Court, North Avenue, Clydebank Business Park, Glasgow, G81 2LA