Pastdue Credit Solutions Complaint Handling Procedure: Download Here

Pastdue Credit Solutions consider all complaints in their entirety and we aim to rectify the issue promptly, professionally and effectively. We adhere to The Financial Conduct Authority’s Dispute Handling Rules which can be found here:

If you have a complaint, please let us know about it so we can take the necessary measures to put things right for you.

you can call us

If you would like to speak to a Customer Service Consultant about your complaint please call us on the number provided in your communication or you can call us on 0141 951 4077.

Alternatively, you can write, email or submit an online form as below.

you can write to us

Complaints Handler
1 Blair Court
North Avenue
Clydebank Business Park
G81 2LA

You can email us (Excludes HMRC customers)

You can email your concerns to

You can fill out the form below

You are required to complete all fields in order for us to respond to your complaint. This is in order to comply with the Data Protection Act 1998. Fields marked * are required.

Authorised and Regulated by the Financial Conduct Authority for accounts formed under the Consumer Credit Act 1974 (amended 2006)
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